Commerce Disclosure (Specified Commercial Transactions Act)
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(Reference / Business Name): SSW2.com
- Business Information
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Website: https://ssw2.com
Business Address (JP): 〒286-0013 千葉県成田市美郷台2-20-7 ハイツウッドA-103号
Business Address (EN): Heights Wood A-103, 2-20-7 Misatodai, Narita-shi, Chiba 286-0013, Japan - Support Phone (Japanese)
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Main: 050-6863-9131
(Japanese support; Mon–Fri 10:00–17:00 JST, excluding Japanese public holidays)
Mobile (secondary): +81-70-9123-8859 - Support Email
- support@ssw2.com (Mon–Fri 10:00–17:00 JST, excluding Japanese public holidays)
- Price
- Tax-included prices are displayed on each product page.
- Additional Fees
- Convenience store payment fee (if applicable) and domestic bank transfer fee are borne by the customer. No shipping fees (digital products).
- Accepted Payment Methods
- Credit card, Konbini (convenience store), Domestic bank transfer.
- Payment Period
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Credit card: charged immediately at purchase.
Konbini / Bank transfer: please complete payment within 3 days of the order date. - Delivery / Access Timing
- Digital content only. Immediate access after payment is completed via My Account.
- Exchanges & Returns Policy
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Customer-initiated returns/exchanges (non-defective):
Due to the nature of digital products, refunds are generally not accepted after delivery (account access).
Defective goods/services or wrong access granted:
If there is a material defect or misrepresentation, or you received incorrect access, please contact us within 48 hours of purchase at support@ssw2.com. We will refund or provide an alternative at our cost after verification.
Eligibility for Refunds（返金の条件）- Refund requests must be submitted within 48 hours of payment.
- Your account must not have accessed or completed the purchased digital content.
- Send your refund request to support@ssw2.com including your order ID, registered email, and payment confirmation.
- Requests submitted after 48 hours from purchase will not be accepted.
- Operating Environment
- Modern web browser (Chrome/Edge/Safari/Firefox) and a stable internet connection.
- Business Hours
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Mon–Fri 10:00–17:00 (JST), excluding Japanese public holidays.
Support languages: Japanese / English.
Office Photos & Location Map
View this location on Google Maps
Disclaimer
This service does not guarantee passing the Specified Skilled Worker (SSW2) exam. Results vary by individual. Payments are processed by Stripe; card data is not stored on our servers.
Related Policies
Terms & Conditions / Privacy Policy / Refund & Cancellation Policy
Commerce Disclosure (Specified Commercial Transactions Act)
- Business Name
- SSW2.com
- Business Information (Operational Support – Japan)
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Owner: Rizki Rahmad Hidayat (Sole Proprietorship)
Website: https://ssw2.com
Address (JP): 〒286-0013 千葉県成田市美郷台2-20-7 ハイツウッドA-103号
Address (EN): Heights Wood A-103, 2-20-7 Misatodai, Narita-shi, Chiba 286-0013, Japan - Support Phone (Japan)
-
Main: 050-6863-9131
(Japanese support only; Mon–Fri 10:00–17:00 JST)
Mobile (backup): +81-70-9123-8859 - Support Email
- support@ssw2.com (Mon–Fri 10:00–17:00 JST, excluding Japanese public holidays)
- Billing & Legal Representative (Indonesia)
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Representative Name: Rizki Rahmad Hidayat (Sole Proprietorship)
Business Address: Kalung, Jorong Kalung Tapi, Koto Tangah, Tilatang Kamang, Agam, Sumatera Barat, Indonesia 26152
Phone: +6288808188815 - Support Email (Indonesia)
- support@ssw2.com (Mon–Fri 10:00–17:00 JST, excluding Japanese public holidays)
- Price
- All prices displayed on each product page are tax-inclusive. No additional tax will be charged at checkout.
- Additional Fees
- Convenience store payment fees (if applicable) and bank transfer fees are borne by the customer. No shipping fees for digital products.
- Accepted Payment Methods
- Credit card (Visa, Mastercard, JCB), E-Wallets (GCash, MoMo, etc.), PayPal, Konbini (convenience store), Domestic bank transfer.
- Payment Period
-
Credit card / E-Wallet / PayPal: charged immediately at purchase.
Konbini / Bank transfer: please complete payment within 3 days of the order date. - Delivery / Access Timing
- Digital content only. Immediate access after payment is completed via My Account.
- Exchanges & Returns Policy
-
Refunds: Due to the nature of digital products, refunds are generally not accepted once access is granted.
However, if there is a technical defect, please contact us within 48 hours at support@ssw2.com.
Eligibility:- Refund requests must be made within 48 hours of purchase.
- Content must not have been accessed or completed.
- Business Hours
- Mon–Fri 10:00–17:00 (JST). Support available in English and Japanese.
Disclaimer
Results from our exam preparation materials vary by individual. Payments are securely processed by Stripe (JPY and other currencies) and Duitku (IDR). We do not store your credit card information.
Related Policies
Terms & Conditions / Privacy Policy / Refund & Cancellation Policy
Commerce Disclosure (Specified Commercial Transactions Act)
- Business Name
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SSW 2 COURSES (Perseroan Perorangan)
✅ NIB: 1105260098654
✅ Decree No: AHU-A003951.AH.01.31.Tahun 2026
Registered via Indonesia OSS & Ministry of Law (April 23, 2026) | KBLI 85493 – Private Language Education | Business Capital: Rp. 5.000.000 | Micro Enterprise Registered in Indonesia - Operational Support & Compliance (Japan Office)
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Representative Person: Rizki Rahmad Hidayat
Website: https://ssw2.com
Address : 〒286-0013 千葉県成田市美郷台2-20-7 ハイツウッドA-103号
Phone: 050-6863-9131 (Mon–Fri 10:00–17:00 JST) - Billing & Registered Address (Indonesia Office)
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Representative Person: Rizki Rahmad Hidayat
Address: KALUNG JORONG KALUNG TAPI, RT 000, RW 000, Koto Tangah, Tilatang Kamang, Kabupaten Agam, Sumatera Barat 26152
Phone: +62-888-0818-8815 - Support Email
- support@ssw2.com
- Sales Price & Currency Policy
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All prices displayed are tax-inclusive (Zeikomi).
Default currency is Japanese Yen (JPY). Customers may pay in their local currency; the exchange rate is applied in real-time by the gateway at checkout.
Additional Fees:
- Bank Transfer: Any bank remittance fees (transfer fees) are to be borne by the customer.
- Konbini (Convenience Store): A standard service fee may be charged by the payment provider/store at the time of transaction.
- Internet Connection: Costs related to data usage and internet connection required to access the courses are the responsibility of the customer.
- Accepted Payment Methods & Security
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Credit Cards: Visa, Mastercard, JCB, American Express.
E-Wallets: PayPay, DANA, ShopeePay, GCash, GrabPay, MoMo, etc.
Others: PayPal, Konbini (Convenience Store), and Bank Transfer.
* Payments are processed via authorized third-party gateways. We do not store credit card details on our servers.
- Payment Deadline
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Credit Cards / Wallets: Immediate.
Konbini: Within 3 days of order.
Bank Transfer: Within 24 hours of order. - Delivery / Access Timing
- Access is granted instantly upon successful payment. Full access to content is provided via the User Dashboard.
- Refund & Cancellation Policy
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7-Day Satisfaction Guarantee:
- Refund requests must be submitted within 7 days of purchase.
- Content access progress must be less than 5% with no downloads performed.
- Note: Approved refunds are processed to the original payment method. Processing fees may be non-refundable.
For more details, visit our Full Refund & Cancellation Policy.
- System Requirements
- Latest versions of Google Chrome, Safari, or Edge. Stable internet connection required.
Office Verification
Commerce Disclosure (Specified Commercial Transactions Act)
- Business Name
-
SSW 2 COURSES (Perseroan Perorangan)
✅ NIB: 1105260098654
✅ Decree No: AHU-A003951.AH.01.31.Tahun 2026
Registered via Indonesia OSS & Ministry of Law (April 23, 2026) | KBLI 85493 – Private Language Education | Business Capital: Rp. 5.000.000 | Micro Enterprise Registered in Indonesia - Operational Support & Compliance (Japan Office)
-
Website: https://ssw2.com
Address: Narita, Chiba, Japan
Phone: 050-6863-9131 (Mon–Fri 10:00–17:00 JST) - Billing & Registered Address (Indonesia Office)
-
Address: KALUNG JORONG KALUNG TAPI, RT 000, RW 000, Koto Tangah, Tilatang Kamang, Kabupaten Agam, Sumatera Barat 26152
Phone: +62-888-0818-8815 - Support Email
- support@ssw2.com
- Sales Price & Currency Policy
-
All prices displayed are tax-inclusive (Zeikomi).
Default currency is Japanese Yen (JPY). Customers may pay in their local currency; the exchange rate is applied in real-time by the gateway at checkout.
Additional Fees:
- Bank Transfer: Any bank remittance fees (transfer fees) are to be borne by the customer.
- Konbini (Convenience Store): A standard service fee may be charged by the payment provider/store at the time of transaction.
- Internet Connection: Costs related to data usage and internet connection required to access the courses are the responsibility of the customer.
- Accepted Payment Methods & Security
-
Credit Cards: Visa, Mastercard, JCB, American Express.
E-Wallets: PayPay, DANA, ShopeePay, GCash, GrabPay, MoMo, etc.
Others: PayPal, Konbini (Convenience Store), and Bank Transfer.
* Payments are processed via authorized third-party gateways. We do not store credit card details on our servers.
- Payment Deadline
-
Credit Cards / Wallets: Immediate.
Konbini: Within 3 days of order.
Bank Transfer: Within 24 hours of order. - Delivery / Access Timing
- Access is granted instantly upon successful payment. Full access to content is provided via the User Dashboard.
- Refund & Cancellation Policy
-
7-Day Satisfaction Guarantee:
- Refund requests must be submitted within 7 days of purchase.
- Content access progress must be less than 5% with no downloads performed.
- Note: Approved refunds are processed to the original payment method. Processing fees may be non-refundable.
For more details, visit our Full Refund & Cancellation Policy.
- System Requirements
- Latest versions of Google Chrome, Safari, or Edge. Stable internet connection required.