Everything you need to know about SSW2.com
Transparent answers about our platform, pricing, and policies — so you can study with full confidence.
1 What is SSW2.com and who operates it?
SSW2.com is an independent e-learning platform dedicated to helping candidates prepare for the SSW2 (Specified Skilled Worker Level 2) exam in Japan.
We are a privately operated platform — not affiliated with the Japanese government, any immigration authority, or the official exam body. Our focus is entirely on providing high-quality exam preparation training.
2 What does the course include?
Your one-time purchase gives you full, lifetime access to a complete preparation package:
- Practice exams closely modeled on the official SSW2 format
- Detailed question explanations in multiple languages
- Vocabulary flashcards covering key exam terms
- Video lessons for selected topics
- A structured learning system aligned to the exam syllabus
3 Who is this course best suited for?
This course is designed for:
- SSW1 visa holders who are preparing to upgrade to SSW2
- Candidates who want a structured, multilingual way to study for the SSW2 exam
Complete beginners can still use the platform, but building a basic Japanese foundation first will significantly improve your experience.
4 Does this course guarantee that I will pass?
No guarantee No exam preparation course can honestly guarantee a pass result — and any platform that claims otherwise should be approached with caution.
What we do provide: a comprehensive, well-structured practice environment that gives you the strongest possible foundation to succeed. Your results depend on your effort and consistency.
5 Is this a subscription? How does payment work?
One-time payment You pay once — that's it. There are no monthly fees, no renewals, and no recurring charges of any kind.
Once your payment is confirmed, you receive lifetime access to your course. Study at your own pace, revisit content anytime, and review before your exam — all included in the single price you paid.
6 When do I get access after payment?
Access is granted instantly upon successful payment — no waiting, no manual approval required.
Simply log in to your account at ssw2.com/dashboard-page and your course will be ready to start immediately.
7 What payment methods are accepted?
We support a wide range of payment options across multiple countries:
- Credit / Debit Cards: Visa, Mastercard, JCB, American Express
- E-Wallets: PayPay, DANA, ShopeePay, GCash, GrabPay, MoMo, and others
- Other: PayPal, Konbini (Convenience Store), and Bank Transfer
Payment deadlines: Cards and e-wallets are charged immediately. Konbini payments must be completed within 3 days of order. Bank transfers within 24 hours of order.
8 Can I share my account with someone else?
Not permitted Each account is for individual use only — one account, one person.
The platform automatically restricts the number of active sessions per account. Sharing login credentials with others will result in access being limited or suspended.
9 What is your refund policy?
We offer a 7-day satisfaction window. A refund may be requested if all of the following conditions are met:
- The request is submitted within 7 days of purchase
- Course progress is less than 5% and no downloads have been performed
Approved refunds are returned to the original payment method. Processing fees charged by the payment gateway may be non-refundable. For full details, see our Refund & Cancellation Policy.
10 Can I switch to a different language version?
Possible If you accidentally selected the wrong explanation language, a switch can be arranged under these conditions:
- Request submitted within 24 hours of payment
- Same course field/sector — only the language version changes
- Course has not been actively studied (login or viewing the home screen only is acceptable)
Switching to a different course type or sector is not applicable. If material has been actively studied, the course is considered utilized and cannot be switched or refunded.
11 What is the most effective way to study?
The most effective approach combines active practice with deliberate review:
- Work through the practice questions under exam-like conditions
- Review every explanation carefully — especially for questions you got wrong
- Reinforce key vocabulary daily using the flashcards
- Repeat full practice sets in the final week before your exam
Still have questions?
Our support team is available Monday–Friday, 10:00–17:00 JST.
