Commerce Disclosure (Specified Commercial Transactions Act)
- Seller (Legal Name)
- Rizki Rahmad Hidayat (Sole Proprietor)
(Reference / Business Name): SSW2.com - Head of Operations
- Rizki Rahmad Hidayat
- Business Information
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Website: https://ssw2.com
Business Address (JP): 〒286-0013 千葉県成田市美郷台2-20-7 ハイツウッドA-103号
Business Address (EN): Heights Wood A-103, 2-20-7 Misatodai, Narita-shi, Chiba 286-0013, Japan - Support Phone (Japanese)
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Main: 050-6863-9131
(Japanese support; Mon–Fri 10:00–17:00 JST, excluding Japanese public holidays)
Mobile (secondary): +81-70-9123-8859 - Support Email
- support@ssw2.com (Mon–Fri 10:00–17:00 JST, excluding Japanese public holidays)
- Price
- Tax-included prices are displayed on each product page.
- Additional Fees
- Convenience store payment fee (if applicable) and domestic bank transfer fee are borne by the customer. No shipping fees (digital products).
- Accepted Payment Methods
- Credit card, Konbini (convenience store), Domestic bank transfer.
- Payment Period
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Credit card: charged immediately at purchase.
Konbini / Bank transfer: please complete payment within 3 days of the order date. - Delivery / Access Timing
- Digital content only. Immediate access after payment is completed via My Account.
- Exchanges & Returns Policy
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Customer-initiated returns/exchanges (non-defective):
Due to the nature of digital products, refunds are generally not accepted after delivery (account access).
Defective goods/services or wrong access granted:
If there is a material defect or misrepresentation, or you received incorrect access, please contact us within 48 hours of purchase at support@ssw2.com. We will refund or provide an alternative at our cost after verification.
Eligibility for Refunds（返金の条件）- Refund requests must be submitted within 48 hours of payment.
- Your account must not have accessed or completed the purchased digital content.
- Send your refund request to support@ssw2.com including your order ID, registered email, and payment confirmation.
- Requests submitted after 48 hours from purchase will not be accepted.
- Operating Environment
- Modern web browser (Chrome/Edge/Safari/Firefox) and a stable internet connection.
- Business Hours
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Mon–Fri 10:00–17:00 (JST), excluding Japanese public holidays.
Support languages: Japanese / English.
Office Photos & Location Map
View this location on Google Maps
Disclaimer
This service does not guarantee passing the Specified Skilled Worker (SSW2) exam. Results vary by individual. Payments are processed by Stripe; card data is not stored on our servers.
Related Policies
Terms & Conditions / Privacy Policy / Refund & Cancellation Policy