Commerce Disclosure (Specified Commercial Transactions Act)
- Business Name
- SSW2.com
- Business Information (Operational Support – Japan)
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Website: https://ssw2.com
Address (JP): 〒286-0013 千葉県成田市美郷台2-20-7 ハイツウッドA-103号
Address (EN): Heights Wood A-103, 2-20-7 Misatodai, Narita-shi, Chiba 286-0013, Japan - Billing & Legal Representative (Indonesia)
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Representative Name: Rizki Rahmad Hidayat (Sole Proprietorship)
Business Address: No 24 Kalung Tapi, Tilatang Kamang, Koto Tangang, Kabupaten Agam, Sumatera Barat, Indonesia 26152 - Support Phone (Japan)
- Main: 050-6863-9131 (Japanese support only; Mon–Fri 10:00–17:00 JST)
- Support Email
- support@ssw2.com (Mon–Fri 10:00–17:00 JST, excluding Japanese public holidays)
- Price
- All prices displayed on each product page are tax-inclusive. No additional tax will be charged at checkout.
- Additional Fees
- Convenience store payment fees (if applicable) and bank transfer fees are borne by the customer. No shipping fees for digital products.
- Accepted Payment Methods
- Credit card (Visa, Mastercard, JCB), E-Wallets (GCash, MoMo, etc.), PayPal, Konbini (convenience store), Domestic bank transfer.
- Payment Period
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Credit card / E-Wallet / PayPal: charged immediately at purchase.
Konbini / Bank transfer: please complete payment within 3 days of the order date. - Delivery / Access Timing
- Digital content only. Immediate access after payment is completed via My Account.
- Exchanges & Returns Policy
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Refunds: Due to the nature of digital products, refunds are generally not accepted once access is granted.
However, if there is a technical defect, please contact us within 48 hours at support@ssw2.com.
Eligibility:- Refund requests must be made within 48 hours of purchase.
- Content must not have been accessed or completed.
- Business Hours
- Mon–Fri 10:00–17:00 (JST). Support available in English and Japanese.
Disclaimer
Results from our exam preparation materials vary by individual. Payments are securely processed by our partners Stripe and Lemon Squeezy. We do not store your credit card information.
Related Policies
Terms & Conditions / Privacy Policy / Refund & Cancellation Policy